Holiday Ordering Info
- If you want a custom item to arrive BEFORE Christmas, please place your order by November 13th. This date just ensures I have plenty of time to complete the order and send it out so it arrives with some time to spare!
- If you are OUTSIDE of the USA, I suggest placing your custom order by November 5th This date gives us some wiggle room after shipping because sometimes international packages can take anywhere from 1 week to 6+ weeks to arrive.
- If you want any sticker, sticker sheet, greeting card, non-custom prints, non-custom ornaments, etc. to arrive before Christmas, please place your order by December 4th.
- If you are OUTSIDE of the USA, please place your order by November 30th. Keep in mind that due to customs, packages can take 4+ weeks to arrive in some cases.
If I order after your cut off date, will my order be shipped in time for Christmas?
There's a small chance but I cannot promise. This depends on how many open orders I have at that time, how many orders I have completed, etc. I will post on my website or social media if the cut off date is pushed back or if I have some openings for holiday delivery so please keep checking back!
My order says it has shipped but hasn't arrived. What's happening?
With everything going on with COVID-19, USPS, and just the holiday rush in general with USPS, you most likely will experience delays with shipping. Unfortunately that part is completely out of my control. Once it's out of my hands it's up to USPS to deliver it :| So there's a chance you might experience up to a 2 week delay for delivery.
My order hasn't arrived, can I have a refund?
If it's a non custom item like a sticker, print, greeting card, etc. and there's been enough time to cover the postal delays with everything going on, I can give out a refund on a case by case basis. If it's a custom item that has gone MIA, please email me. If tracking has marked it as delivered but you haven't received it, then you must open up a case with USPS. They will most likely investigate and reimburse.
I ordered a gift for the holidays but it's not going to arrive in time for Christmas. Can I have a refund?
I make sure to list the holiday cut off dates for every product (custom and non custom) so please order within those timeframes. If you order after those timeframes, there's a small chance it will not arrive by the holidays. So please order with time to spare!!
Do you offer gift wrapping?
I do! Just shoot me a message before ordering and we can discuss gift wrapping options!
Can you send a holiday gift straight to the person it is for?
Yes! Just make sure to list their address as the shipping address (or email me after placing the order if you'd like to change the address) and include if you want a little note sent with the package!